Terms & Conditions

Terms & Conditions

Effective date: july 2026

Effective date: july 2026

TekUp Jamaica Ltd. (“TekUp”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit tekupja.com, contact us, request a quotation, purchase a service or subscribe to a maintenance plan.

Information We Collect

Information We Collect

We may collect:

  • Your name, email address, telephone number, company name and other contact details.

  • Information you provide through contact forms, enquiries, project discussions, quotations or support requests.

  • Billing, subscription and transaction information. Payment-card details are processed by our selected payment provider and are not stored by TekUp.

  • Technical information, such as your IP address, browser type, device type, pages visited, referring website and interactions with our website.

  • Information collected through cookies, analytics tools and similar technologies.

Please do not submit confidential medical, financial or other sensitive personal information through our general website contact forms unless we specifically request it.

How We Use Information

How We Use Information

We use personal information to:

  • Respond to enquiries and provide quotations.

  • Deliver website, digital, maintenance and support services.

  • Process payments, subscriptions and invoices.

  • Communicate about projects, updates and support requests.

  • Improve our website, services and user experience.

  • Maintain records, prevent fraud and meet legal or regulatory obligations.

Sharing Information

Sharing Information

We may share information with trusted service providers that help us operate our business, including website-hosting, analytics, email, accounting, payment-processing and project-management providers.
These providers may only use information as necessary to provide their services.

We may also disclose information where required by law, to protect our rights or safety, or in connection with a business restructuring or transfer.

We do not sell personal information.

International Transfers

International Transfers

Some service providers may process information outside Jamaica. Where this occurs, we take reasonable steps to use reputable providers and appropriate safeguards to protect your information.

Cookies and Analytics

Cookies and Analytics

We use cookies and analytics tools to understand how visitors use our website, improve performance and measure traffic. You may control cookies through your browser settings; however, disabling cookies may affect some website functions.

Data Retention and Security

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, record keeping and legal obligations.

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. No internet transmission or storage system is completely secure.

Your Rights

Your Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also withdraw consent to marketing communications at any time.

To make a request, contact us at general@tekupja.com.

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Copyright © 2026 TekUp Jamaica Ltd.

Kingston, Jamaica