Website Maintenance plans
Monthly support for website updates, content improvements, analytics reporting and practical recommendations as the practice grows.
All plans include a monthly allocation of support hours. Requested work is prioritised together during the monthly review.
The included support hours cover routine website maintenance tasks and are allocated based on agreed monthly priorities.
The new page and new section allowances listed under Growth and Business Partner are included in the plan and are separate from the monthly website-support allocation.
Work beyond the included monthly support hours and additional included capacity is billed and discussed separately. Approval will always be requested before overage work begins.
Any single request estimated to exceed four hours may be quoted separately as a project.
Unused monthly website-support hours do not roll over to the following month.
Plans are billed monthly in advance. Payment is due upon receipt of invoice.
Priority requests are acknowledged within one business day.
Third-party subscriptions and licensing fees are not included. Custom functionality, integrations, complete redesigns, branding, copywriting, photography and graphic design are outside the scope unless otherwise agreed in writing.
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